Reach Out More
Terms & Conditions
Welcome to Reach Out More. These Terms & Conditions ("Terms") govern your use of our website and the services provided by Reach Out More. By accessing our website or purchasing our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using this website or engaging our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please do not use our website or services.
2. Our Services
Reach Out More provides professional digital services including, but not limited to:
- Website Design & Development
- Shopify Development
- Local SEO
- Digital Marketing
- Google Business Profile Optimization
- Social Media Marketing
- Graphic Design
- Branding
- Business Consulting
- Website Maintenance
- Content Creation
- Business Growth Solutions
Service availability may change without notice.
3. Quotes & Estimates
All quotes and estimates provided by Reach Out More are based on the information available at the time of the proposal.
Additional work requested outside the original scope may require a revised quote and additional fees.
4. Client Responsibilities
Clients agree to:
- Provide accurate information.
- Supply required content, images, logos, and branding materials.
- Respond to requests in a timely manner.
- Review submitted work promptly.
- Obtain rights to any content they provide.
Project delays caused by missing client information may affect delivery timelines.
5. Payments
Payment terms will be outlined in your proposal or invoice.
Unless otherwise agreed:
- Deposits may be required before work begins.
- Remaining balances are due according to the agreed payment schedule.
- Late payments may delay project completion or ongoing services.
6. Refund Policy
Due to the custom nature of our services:
- Deposits are generally non-refundable once work has begun.
- Completed work is not eligible for a refund.
- If a project is canceled, payment is due for work completed up to the cancellation date.
Any exceptions are at Reach Out More's sole discretion.
7. Intellectual Property
Upon full payment, ownership of the completed deliverables transfers to the client unless otherwise stated in writing.
Reach Out More retains ownership of:
- Internal development tools
- Proprietary frameworks
- Theme architecture
- Reusable code libraries
- Custom software components
- Processes and methodologies
We reserve the right to reuse general development techniques and non-client-specific code in future projects.
8. Third-Party Services
Projects may rely on third-party platforms or services, including:
- Shopify
- Google
- Meta (Facebook & Instagram)
- Payment processors
- Hosting providers
- Domain registrars
- Marketing platforms
Reach Out More is not responsible for outages, pricing changes, policy changes, or service interruptions caused by third-party providers.
9. Website Content
Clients are responsible for ensuring that all submitted content, including text, images, videos, trademarks, and logos, complies with applicable laws and does not infringe upon the rights of others.
10. Project Timelines
Estimated completion dates are provided as guidelines only.
Project schedules may be affected by:
- Client revisions
- Delayed approvals
- Third-party delays
- Platform limitations
- Technical issues beyond our control
11. Revisions
Projects include the number of revisions specified in the proposal or service agreement.
Additional revisions beyond the agreed scope may incur additional charges.
12. Ongoing Services
Monthly services such as website maintenance, SEO, digital marketing, hosting, or support continue according to the selected service plan.
Either party may terminate recurring services with 30 days' written notice, unless otherwise specified in a separate agreement.
13. Limitation of Liability
To the fullest extent permitted by law, Reach Out More shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost business opportunities, or data loss arising from the use of our website or services.
Our total liability for any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.
14. No Guarantee of Results
While we use proven strategies and industry best practices, Reach Out More does not guarantee:
- Search engine rankings
- Sales increases
- Lead volume
- Advertising performance
- Revenue growth
- Social media engagement
- Website traffic
Results depend on many factors outside our control, including market conditions, competition, customer behavior, budgets, and third-party platform algorithms.
15. Website Availability
We strive to keep our website available at all times but do not guarantee uninterrupted access.
Maintenance, updates, or circumstances beyond our control may temporarily affect availability.
16. Privacy
Your use of this website is also governed by our Privacy Policy.
17. Governing Law
These Terms & Conditions are governed by the laws of the State of Florida, without regard to its conflict of law principles.
Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located in Florida.
18. Changes to These Terms
Reach Out More reserves the right to update or modify these Terms & Conditions at any time.
The updated version will become effective upon posting to this website.
19. Contact Information
If you have questions regarding these Terms & Conditions, please contact us.
Reach Out More
2405 Jenks Avenue
Panama City, FL 32405
Phone: (850) 725-1111
Email: info@reachoutmore.com
Agreement
By accessing this website or using the services provided by Reach Out More, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
