MERCORA Theme Support
Welcome to the official support center for MERCORA, a Shopify theme developed by Reach Out More.
Our support team is available to assist with theme installation, customization guidance, troubleshooting, and technical issues.
Contact Theme Support
Theme Support
support@reachoutmore.comGeneral Inquiries
info@reachoutmore.comPhone Support
850-725-1111Website
reachoutmore.comWe respond to theme support requests within two business days.
How to Submit a Support Request
To help us resolve your issue efficiently, please include:
- Your name and email address
- Your Shopify store URL
- Your MERCORA theme version
- A detailed description of the issue
- Steps to reproduce the issue
- Relevant error messages
Screenshots may be requested during follow-up communication.
What We Support
Our theme support includes:
- Theme installation assistance
- Theme settings and customization guidance
- Product and collection page issues
- Homepage sections and layouts
- Mobile display and navigation issues
- Theme technical issues and bug reports
- Built-in marketing and promotional features
Third-party app troubleshooting, custom development, and issues unrelated to MERCORA may require separate assistance.
Need Help Getting Started?
Explore our MERCORA Theme Documentation for installation instructions, section setup, customization guidance, and troubleshooting.
View Theme DocumentationSubmit a Support Request
Complete the form below and our support team will review your request.
